LDS Lighting LTD Delivery Policy
At LDS Lighting LTD, we are committed to providing a seamless and efficient delivery experience for our valued customers. Please review our delivery policy outlined below for a clear understanding of our procedures.
1. Order Processing:
Orders will be processed promptly upon receipt.
Confirmation emails will be sent to customers upon successful order placement.
2. Delivery Charges:
Orders under £75 will be subject to a delivery charge based on the weight of the items. The specific charges will be clearly displayed during the checkout process.
3. Free Delivery on Orders Over £75:
Enjoy free delivery on all orders over £75.
This applies to standard delivery and excludes any additional charges for expedited or special delivery services.
4. Next Day Delivery for Stock Items:
For stock items included in orders over £75, we offer a complimentary next day delivery service (for orders placed before 2pm).
Orders with non-stock or custom items may take longer to process and deliver. Estimated delivery times for such items will be communicated during the order confirmation process.
5. Delivery Times:
Standard delivery times are Monday to Friday, excluding public holidays.
We aim to dispatch orders as quickly as possible. However, delivery times may vary based on product availability and location.
6. Delivery Method:
We use reputable courier services for our deliveries to ensure the safe and timely arrival of your items.
7. Tracking Information:
Once your order has been dispatched, you will receive tracking information to monitor the progress of your delivery.
8. Delivery Address:
It is the responsibility of the customer to provide accurate and complete delivery information.
Changes to the delivery address after the order has been dispatched may incur additional charges.
9. Delivery Confirmation:
A signature may be required upon delivery. Please ensure someone is available at the delivery address to receive the items.
10. International Orders:
For international orders, additional shipping fees and longer delivery times may apply. Customers will be notified of any additional charges during the checkout process.
LDS Lighting LTD reserves the right to update this delivery policy as needed. Customers will be notified of any changes through our website or other communication channels. If you have any questions or concerns regarding our delivery policy, please contact our customer service team for assistance.